Wicked Problems

“Why does the wifi go down every day?” I was caught off-guard. The wifi doesn’t go down every day. The wifi doesn’t really ever go down. Occasionally, we’ll have a problem with an access point, but one of the other ones just picks up the slack automatically until the problem is fixed. I checked the logs. The wifi is fine. “It must be the Internet, … Continue reading Wicked Problems

Reflection

“We don’t learn from experience. We learn from reflecting on experience.” — John Dewey The school year is over. Have you reflected on the year yet? You’re a learner, right? We believe in life-long learning. We work in educational institutions, where learning is the mission of the organization. Learning is what we do. And reflection is a key component of learning, right? We just finished … Continue reading Reflection